Distribution Center Manager

JOB SUMMARY

Lead and manage all activities related to the functioning of the medium size distribution center to meet or exceed customer expectations and to achieve facility and company goals for operating ratio, growth and services for the assigned geographic area.

Essential Duties And Responsibilities

• Develop customer strategy for the distribution center that promotes strategic business growth, customer retention, customer satisfaction, and improve customer relations.
• Support facility sales efforts by reviewing customer accounts to identify problems. Investigate customer complaints and make necessary adjustments. Work with customer care team to discuss and resolve problems.
• Plan and lead daily operations to attain facility and company goals.
• Manage staffing for the distribution center and ensure the staff is positioned properly. Oversee the facility hiring process to ensure the best qualified applicants are hired.
• Develop management personnel for promotion and manages turnover at acceptable levels.
• Provide a safe and efficient working environment for employees and the public by ensuring compliance with company and government safety regulations.
• Establish and maintain effective relationship with local union.
• Review and analyze expenditure, financial, and operations reports to determine requirements for increasing profits and improving processes. Provide recommendations on findings.
• Extensive knowledge and effective use of the local union contract.
  

COMPETENCIES

• Coaching and Developing Others - Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.
• Compelling Communication - Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention.
• Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
• Earning Trust - Gaining others’ confidence by acting with integrity and following through on commitments while disclosing own positions; treating others and their ideas with respect and supporting them in the face of challenges.
• Execution -Ensuring others contribute to organization strategies by focusing them on the most critical priorities, measuring progress, and ensuring accountability against those metrics.
• Facilitating Change - Encouraging others to implement better approaches to address problems and opportunities, leading the implementation and acceptance of change within the workplace.
• Resolving Conflict - Helping others deal effectively with an antagonistic situation to minimize damage to the relationships and promote shared goals; using appropriate interpersonal methods to reduce tension or conflict between two or more people and facilitate agreement.
  

Benefits

• Competitive pay based on experience
• Employee selected medical, dental, and vision coverage for you and your family
• PTO and paid holidays
• 401k Retirement Plan
  

Minimum Requirements

• Bachelor’s degree in business related field or equivalent combination of education and/or experience.
• Three (3) years previous management and/or supervisory experience.
• Strong decision-making ability with excellent customer focus and demonstrated attention to detail with proven track record for delivering results.
• Effective verbal, written and interpersonal communication skills.
• Ability and desire to work in a fast-paced/high volume environment.‍

‍Preferred Qualifications

• Three (3) years successful operations leadership experience.
• Knowledge of company policy, procedures and applicable collective bargaining agreements.
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WORKING CONDITIONS

This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

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PHYSICAL DEMANDS

The position requires the ability to spend long hours standing while using office equipment and computers. Occasionally sit. Ability to perform repetitive tasks such as typing and keying. Continually speaking and hearing, giving and receiving directions. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

Yellow Corporation, along with all subsidiary companies, is an Equal Opportunity/Affirmative Action Employer

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Benefits found in job post:

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)

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